- Provide oversight to the issue management process as it relates to self-identified issues and management action plans
- Support the establishment and refinement of formal contracts or service level agreements (SLAs) with internal and external service providers
- Serve as a thought leader and key member of team to develop and maintain a multi-year strategy and roadmap to meet short term and long term regulatory oversight objectives.
- Oversee and manage the Vendor Affiliate program w. This will include partnering with the business executive team that oversees Vendor Management
-Partner with different organizational teams to manage the regulatory oversight activities across the entire Individual - Business Technology team. Partner organizations include: Advocacy & Oversight, Internal Audit, External Audit, Information Technology Risk and Information Security, and Retirement and Individual Technology Audit