- Supports the HR Supervisor on the company performance management program, employee engagement program and HiPos development
- Assist with the development and implementation of customised training of the leadership and management development programs.
- Support performance management processes by teaching the organization about our performance management philosophy.
- Proactively provide feedback to employees and managers in relation to individual and group learning events to encourage performance improvement.
- Develop interim Learning Management System (LMS) workaround until full system procured in future years
- A core area of focus will be development of the Customer Service training programs to improve departmental performance and efficiency.
- Annually reviewing vendor quality and accessing and sourcing new providers through an extended Learning and Development professional network.